American-Made ENVE Product Guarantee
ENVE believes our carbon rims and components
are durable enough to train and race on them.
Once you become part of the ENVE family we do everything in our power to
keep you here. We design and manufacture
products that will confidently survive the rigors of training and competition
at the highest levels. Therefore, we stand behind our product with the
warrants all products to be free from defects in materials or workmanship for a
period of FIVE YEARS from the original purchase date, (receipt required). This
warranty is non-transferable and valid to the original purchaser of the product
Claims under this
warranty must be made through an Authorized ENVE dealer. Proof of purchase is required.
ENVE® Composites designs and
manufactures products that will confidently survive the rigors of competition
and riding at the highest levels. We also understand that unintentional
accidents happen more often than any of us would like. There are pot
holes, distracted drivers, debris, animals, weather, and many other ways to
crash or damage the bicycle. To keep
customers in the ENVE family, we offer a LIFETIME Crash Replacement Policy to
the original owner.
The price of replacement product or
parts is 50% off the listed MSRP price to the original purchaser (i.e., Road
Fork 2.0 MSRP $480, Crash Replacement $240).
The Consumer must:
the damaged part or product to an Authorized ENVE dealer at the Customer’s
an Original Sales Receipt or Proof Of Purchase.
covers ENVE manufactured products and components only (e.g. rims, bars, forks,
stems, seat posts, etc.).
Crash Replacement does not cover:
to repair / rebuild the product. Labor is charged at the normal rate to the
components, (e.g. hubs, spokes, etc.).
Tax and Freight are the responsibility of the Consumer.
LIMITATIONS OF WARRANTY:
does not cover parts that have been incorrectly installed, serviced, or
otherwise adjusted respective to the ENVE installation manual.
does not cover damage sustained to parts used for applications beyond the scope
of their intended design (ex. Using All Mountain rims for Downhill).
Grey brake pads are provided with ENVE rims and complete wheelsets. Failure to use the recommended pads will void
does not apply to damage related to a crash, impact, unauthorized alteration,
abuse of product, and normal wear and tear. See ENVE’s Lifetime Crash Replacement. Normal wear and tear refers to:
out braking surface
or damaged brake pads
spokes from crashing or poor shifting adjustment
chips and scratches on rim or components
does not apply to parts manufactured by other manufacturer, (ex. hubs, spokes, nipples). Consult the
individual manufactures for issues related to these parts.
Warranty for ENVE tubing and other molded frame parts such as seat
stays, chain stays and head tubes are covered under a standard two year
that customers register their ENVE product at the time of purchase using ENVE’s
online registration form at www.enve.com.